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Operations Assistant - Campus Safety
Glendora, CA
Posted Mar 27, 2013 by Citrus Community College
Category: Campus Safety and Police


Operations Assistant - Campus Safety
(March 2013)

Citrus Community College

Posting Number: 0600338  

Posting Date: 03-27-2013
Closing Date: 04-24-2013

Department/Division: SS (Campus Safety

Funding: Categorical Funded

Job Category: Classified

Assignment: Full-Time  

Percentage Employee: 100% 

Months per Year: 12

Work Days per Week: Monday - Friday  

Work Schedule per Day: 8:00 am to 5:00 pm
May require evenings and weekends

Work Shift for this Position: Days

Pay Rate: $3455.33mo (Starting salary for a new classified hire at Citrus College is fixed at Step 1)

The District provides a comprehensive program of fringe benefits including major medical, dental, and vision insurance for full-time employees and eligible dependents. Life insurance provided for employee only. For all part-time employees with an assignment that is 50% or more, the District provides benefits on a pro-rated basis.

Performs a variety of general office and clerical duties for Campus Safety Services such as, but not limited to, accessing secure law enforcement databases, completing paperwork for uniformed personnel, processing payroll and budget information, controlling evidence and found property, assisting with incident reporting, response to emergency calls, parking enforcement, and key and access control.

- Receives calls by telephone or two-way radio regarding emergency and other situations. Determines the priority and responding parties for all calls. Contacts, informs, and dispatches campus security officers and others, as appropriate for the situations.
- Maintains two-way radio contact with all personnel on assignments, including campus safety officers, campus safety assistants, custodial and maintenance personnel. Relays information and assistance requests involving services from other jurisdictions.
- Requests outside assistance/mutual aid from local agencies based on feedback from campus safety officers. Orders ambulances and tow trucks or contacts other agencies for extended assistance.
- Receives reports and communicates facilities maintenance problems to custodial, grounds, or maintenance personnel.
- Receives and safeguards private and proprietary information according to protocol.
- Assists in coordinating campus safety and parking control activities with other offices on campus, faculty, students, and others using District facilities.
- Receives walk-in guests and telephone inquiries from a variety of individuals. Initiates and receives telephone calls, provides information and resolves matters, or routes calls.
- Inputs information into databases, spreadsheets, or word processing tables for uses such as permit and key lists, and location of staff. Updates information and maintains data files. Accesses databases to extract information supporting special requests or research.
- Prepares, assembles, maintains and updates calendars, schedules, lists, manuals, directories, and handbooks for distribution and use by others.
- Composes and types routine correspondence and documents from rough drafts or verbal instructions using modern word processing software.
- Sets up and maintains departmental files, records, and archives. Processes mail.
- Issues parking permits for staff, students and visitors. Prepares lists of permit holders and maintains files and statistics of citations. Initiates collection processes on overdue citations and prepares lists for the campus safety officers. Forwards citations to other jurisdictions for action. Processes appeals.
- Receives, inventories, and controls lost and found articles. Disposes lost and found articles after preset times and according to established policy.
- Prepares crime/incident reports for monthly submission to the California Department of Justice to comply with Student Right to Know and Campus Security Act legal requirements and to assist with voluntary data submission for crime statistics databases.
- Prepares and processes purchase orders, verifying available funds and coding to proper budget category. Follows-up on approved purchases for delivery status, costs, and in the case of project-oriented services, work in progress and outstanding balances.
- Reviews, codes, and processes requisitions, invoices, expense forms, claims, and payroll timesheets, verifying amounts, hours, and accounts.
- Assists with setup and maintenance of departmental budgets. May initiate account transfers.
- Receives and accounts for parking permit fees, citation payments, background check and report fees. Prepares bank deposits. Follows up with accounts receivable/collections.
- May recruit, select, schedule and orient student, temporary, and volunteer help.
- Performs other duties as assigned that support the overall objective of the position.

- Requires a working knowledge of general dispatching procedures and policies and procedures relative to dispatching.
- Requires knowledge of the proper use of two-way radios, terminology, and codes.
- Requires a basic knowledge of general municipal court procedures and processes with regard to processing of traffic and parking citations and basic crime reporting requirements and procedures.
- Requires a working knowledge of office practices, procedures and equipment, including filing systems, receptionist and telephone techniques, and letter and report writing.
- Requires a working knowledge of those activities associated with accounting, budget and payroll transaction processing, and statistical record keeping.
- Requires a working knowledge of personal computer-based software programs that support this level of work, including but not limited to word processing, spreadsheet, and database software used in security.
- Requires business mathematics skills to compute sums and statistics.
- Must be skilled in using and troubleshooting various standard office machines.
- Requires sufficient skill using the English language, grammar, spelling, punctuation, proofreading/
editing, to prepare routine correspondence and document incidents.
- Requires sufficient human relations skill to make present a positive image of the District and the department, convey technical information to others, and use patience and sensitivity in dealing with a diverse population.
- Requires the ability to perform all of the duties of the position efficiently and in an open environment with interruptions and distractions.
- Requires the ability to operate a radio communications base station to dispatch campus safety officers and/or other personnel.
- Must be able to perform clerical and secretarial work with speed and accuracy.
- Must be able to learn, interpret, explain and apply knowledge of college and department organization, operations, programs, functions and special department terminology when performing assignments.
- Requires the ability to plan, organize and prioritize work in order to meet schedules and timelines.
- Requires the ability to work cooperatively with staff, current and prospective students, external organizations, and the public using patience and courtesy.
- Requires the ability to use a personal computer to produce correspondence and reports, and type/keyboard accurately.
- Requires the ability to maintain confidentiality of private and sensitive information.
- Requires the ability to work varying shifts.

- Requires a high school diploma, or the equivalent, and four years of experience in a law enforcement, dispatch, fire, or security environment.
- Requires the ability to type a minimum of 50 net wpm.

- One year experience coordinating office environment with high level clerical experience exhibiting independent thinking - LEDS Certification
- Post Certified Dispatcher certification
- Experience working with CAD/RMS system
- Bilingual (Spanish)

Incumbent must be able to function indoors in an office environment engaged in work of primarily a sedentary nature.
Requires ambulatory ability to sit for extended periods of time, to use microcomputers and peripheral equipment, accomplish other desktop work, and to move to various campus locations.
Requires the ability to use near vision to read printed materials.
Requires auditory ability to carry on conversations in person and over the phone.
Requires manual and finger dexterity to write, use a pointing device and keyboard at an advanced rate, operate microcomputer, and to operate other standardized office equipment, almost constantly requiring repetitive motions.

Requires a valid driver's license. (Please note, indicating the driver's license number on the application will be considered complete for the application procedure. If a valid driver's license is required for this position, verification of a valid driver's license will be made at the time of employment.)

May require LEDS certification. (Please scan a copy of your LEDS certificate and upload it under "Licenses and Certificates". Please make sure your scanned image is less than 2MB (72 dpi).

Current Typing Certificate (issued within the last twelve months) from an accredited business school, adult school or employment agency MUST be submitted with the application packet verifying the applicant's ability to type a minimum of 50 net words per minute. See partial list under "Other Documents" for a few sites where typing certificates may be obtained.

NOTE: Certificates MUST contain the following: agency's address and telephone number, name of applicant, date test was administered, number of NET words per minute, number of errors, signature of person certifying the certificate.

A current typing certificate issued within the last 12 months verifying your ability to type a minimum of 50 net words per minute is required for this position. Please upload a copy of your typing certificate under "Other Documents".

If you need to find a site that issues typing certificates, here is a partial list that will help get you started:
Fees for certificates vary * Visit the website for more information.

100 N. Barranca, Suite 1020, West Covina
(626) 332-1132
No fee * Limited Hours * 7:30-9:30 am or 3:00-5:00 pm * Appointment Recommended

Applications are considered legal documents, and as such, all areas of the application must be completed or your application packet will be considered incomplete, and will not be moved forward. While it may be appropriate in some areas of your application to use "NA" (not applicable), do not use terms such as "see resume" or "see attached".

Applicants are responsible for ensuring that all required documents, and those additional documents you choose to include, are attached BEFORE clicking the "Finished Attaching Documents" button and confirming. It is advisable to attach "Optional" documents first, and then "Required" documents once you are ready to click on the "Finished Attaching Documents" button and confirming.

Additional documents CANNOT be added to your electronic application packet once you click on "Finished Attaching Documents" and receive your confirmation number; so, please be sure you have all documents you will upload handy and in an electronic format. THE APPLICANT TRACKING SYSTEM WILL NOT ACCEPT DOCUMENTS LARGER THAN 2MB. IF YOUR DOCUMENTS DO NOT UPLOAD, PLEASE RESIZE. If you do not have all your documents handy at the time you are applying for the position, we advise you to click on "Finish Attaching Documents Later". Be sure, however, to finish attaching your documents BEFORE the close or first consideration date for the position. Please remember, you will NOT be able to attach additional documents after you have selected "Finished Attaching Documents" and have received a confirmation number, and you will not be able to apply for a position after the position has closed.

Please note: should an applicant apply for a position more than once, only the most recently received application packet will be the one screened for completeness. All others will be deemed inactive, and will not be considered, regardless of completeness.

We regret we are unable to accept faxed, emailed, mailed, or hand delivered application materials outside the online Applicant Tracking System (ATS). Only application materials submitted through this electronic format will be accepted. Exception: The Citrus College Form 101 must be mailed or hand delivered to the Director of Human Resources in a sealed, confidential envelope.

Acceptance of this position includes complying with the provisions of an Agency Shop. Every full-time faculty member is a dues-paying member of the Citrus College Faculty Association, currently affiliated with the California Teachers Association/National Education Association.

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made at the time the interview appointment is scheduled.

Candidates must upload copies of all transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications for this position.
Official transcripts will be required at the time of the job offer.
Transcripts must be from the awarding institution, and must show that the degree has been awarded (or conferred) and the year.
Degree(s) must be earned (or conferred) from accredited institution(s) or an equivalent foreign institution by the first consideration date for this position.
All degrees must be verifiable on a legible transcript by the indicated first consideration date for this position.
Foreign transcripts must be transcribed in English AND evaluated for U.S. equivalency by a bonafide U.S. evaluation service.

Selection Procedure:
A written examination may be required for this position. A preliminary screening will be done and qualified candidates will be notified of any testing schedule by mail, email, or phone. Please make sure your email address is up-to-date on your application before applying for any position.

A select number of candidates will be invited for a panel interview.

If chosen as a finalist, the candidate permits the District to contact current and/or past employers, and to investigate employment history.

To apply go to

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