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PC Technician
Ridgecrest, CA
Posted May 03, 2013 by Kern Community College District
Category: Computing - Support and Training


PC Technician
Kern Community College District

Under the direction of assigned supervisor install and support desktops, laptops, application software, printers, computer labs and related technology for Faculty, Staff and Administrators in person, via telephone or with the use of remote access tools.


The Kern Community College District provides a maximum contribution to an excellent health and welfare benefits plan. Vacation, sick leave, holidays, income protection and retirement included.

Knowledge and Abilities


• Hands-on hardware and software troubleshooting and repair.
• Meaning and usage of common technological terms.
• Modern office software and software applications, including Windows, word processing (MS-Word), spreadsheets (Excel), databases (Access, SQL, QBE), desktop publishing (Pagemaker).
• Uses, capabilities, characteristics, and limitations of computers and related equipment.
• Modern office procedures and methods.
• Correct English usage, spelling, grammar and punctuation.
• Basic commands and file systems.


• Diagnose, troubleshoot and resolve software and hardware problems.
• Conduct research into PC issues and products as required.
• Develop knowledge-base information to be used by Help Desk services to solve problems.
• Operate a computer, tools, components, and peripheral accessories.
• Read and understand technical manuals, procedural documentation, and OEM guides.
• Instruct users in the use of computer equipment and operating procedures.
• Communicate effectively both orally and in writing.
• Effectively prioritize and execute tasks in a high-pressure environment.
• Work in a team-oriented, collaborative environment.
• Establish and maintain cooperative and effective working relationships with others.

Education and Experience

Any combination equivalent to: Associate degree supplemented by college-level course work in computer software applications, business practices or a related field AND one (1) year of increasingly responsible experience in the use and support of computer software and hardware providing technological support to a variety of end-users.

Note: Degrees and credits must be from accredited institutions (Title V Section 53406). Any degree from a country other than the United States, including Canada and Great Britain, must be evaluated by an evaluation service.

Note: The screening of candidates will be conducted by a screening committee. The screening committee reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant of an interview.

Position Number: 00755

Posting Date : 05/03/2013

Open Until Filled: Yes

Position Type: Classified

Work Week: 40 hours per week, 12 month position

Minimum Salary: $3,667.87 per month

Maximum Salary: $4,466.13 per month

College/Site: Cerro Coso College

Location: CC-Main Campus, Ridgecrest

Salary Grade: 43.5

Special Instructions to Applicants

First Review of Applications:
Complete application packets will be accepted until the position is filled, but those received by Thursday, May 16, 2013, 5:00 p.m. (Pacific Standard Time) are assured consideration. The College reserves the right to extend time limits or reinitiate the recruitment/selection process at any point.

Completed application packet must include:

• Completed Online Application for Employment form
• Current resume
• Letter of interest (Cover Letter)
• Copy of legible transcripts, if applicable
• List of six (6) professional references – Listed on application form

Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements.

To apply, visit http://careers.kccd.edu/postings/3502





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