Job Details
Director of Financial Aid
Details:
Posted: 03/13/25
Level: Director 1
Hours: Full-time, 40 hours per week
Closing Date: The committee will begin review of applications immediately. Applications must be submitted by 4:00pm (EST) on Friday, April 11, 2025.
Location:
Charter Oak State College
185 Main Street New Britain, CT 06051
*This is a hybrid position, requiring an on-campus presence while allowing for some telework flexibility.
Please take a look at our website to find out more about our college. Charter Oak State College
Charter Oak State College Mission:
As part of the Connecticut State Colleges & Universities (CSCU) system, Charter Oak State College, the state's only public, online, degree-granting institution, provides affordable, diverse, and alternative opportunities for adults to earn undergraduate and graduate degrees and certificates. The College's mission is to validate learning acquired through traditional and non-traditional experiences, including its own courses. The College rigorously upholds standards of high quality and seeks to inspire adults with the self-enrichment potential of non-traditional higher education.
Charter Oak State College Vision:
Charter Oak State College: A dynamic community of online learners advancing the nation's workforce one graduate at a time.
Anticipated Start Date:
Spring 2025
Position Summary:
Charter Oak State College seeks a dynamic and experienced Director of Financial Aid to lead and innovate its financial aid operations in a continuously evolving higher education landscape. This individual will provide strategic direction to ensure compliance with federal, state, and institutional regulations while also enhancing student access to financial assistance. The Director will be a key partner in enhancing student financial support services, enrollment growth, and student success through financial aid strategies that align with the College's mission.
Charter Oak State College, as the State of Connecticut's only public fully online College, and one of the six public institutions of higher education within the Connecticut State Colleges & University System partners with various institutions across the State to serve the needs of its students. The Director of Financial Aid will serve as the financial aid representative of the College amongst its sister institutions.
Charter Oak State College is committed to student success and seeks a leader who is passionate about providing accessible and equitable financial aid opportunities while ensuring full compliance with all legal and regulatory requirements.
Supervisory Responsibilities:
The Director of Financial Aid manages all personnel within the Office of Financial Aid and works closely with the enrollment division of the College and various other departments to develop innovative financial aid strategies that support student recruitment and retention.
Example of Job Duties:
The following examples of duties illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties. Other essential duties may be assigned consistent with the general scope of the position.Leadership & Strategy:
Incumbents must possess proven ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.) Incumbents are required to have demonstrated advanced knowledge and abilities in the following: - Develop and implement forward-thinking financial aid practices within the department, leveraging industry best practices to enhance student support and enrollment growth.
- Ensure compliance with all federal, state, and institutional financial aid regulations, including oversight of audits, reporting, and financial aid fund distribution. Monitor changes in federal and state laws and ensure all policies and procedures align with the latest compliance requirements.
- Oversee daily financial aid processing, utilizing the College's technology platforms (currently PowerFAIDS and Jenzabar) to optimize operations and improve service delivery.
- Foster a student-first culture by developing effective communication strategies and enhancing accessibility to financial aid resources.
- Develop and implement a concise and effective financial aid communication strategy to ensure students and stakeholders receive timely and accurate information regarding financial aid processes, deadlines, and opportunities.
- Administer the financial aid budget, forecast fund requirements, and secure financial aid resources through federal, state, and external grant applications.
- Supervise and mentor financial aid personnel, promoting professional growth and ensuring excellence in service delivery.
- Identify opportunities to enhance financial aid processes through technology, automation, and data analytics to support the College's expansion.
- Represent the College at financial aid events, workshops, and professional organizations to stay ahead of industry trends.
- Master's degree from an accredited institution.
- Minimum of eight (8) years of progressive leadership experience in financial aid administration, with demonstrated success in managing student-centered financial aid operations.
- A mastery level of expertise in PowerFAIDS and proven experience implementing and managing financial aid processes.
- In-depth knowledge of federal and state financial aid programs, policies, and compliance requirements
Preferred Qualifications:
- Prior experience managing financial aid operations within the Jenzabar student information technology platform.
Work Environment:
Incumbents typically perform their work in offices. The work involves extensive use of personal computers, but does not, normally, involve any significant physical effort. Reasonable accommodation will be made for incumbents and candidates with physical limitations.
Salary Range:
The salary range for this position is $94,873 - $128,756 and while experience and qualifications are considered, candidates will start at the minimum of the salary range. This position also comes with excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate's qualifications such as education and job-related experience, and internal equity. We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable.
Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.
For more information or to apply via our website at www.ct.edu/hr/jobs
Selection Procedure:
Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. COSC is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Clery Act
Attached is Charter Oaks Annual Security Report to comply with the requirement of the Clery Act which outlines several administrative items related to campus security.
https://www.charteroak.edu/security/
Continuing Notice of Nondiscrimination
COSC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record.
COSC IS AN EQUAL OPPORTUNITY EMPLOYER.
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